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Privacy Policy

Ignite Exteriors (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website and contact forms.

1. Information We Collect

When you submit a form on our website, we may collect:

  • Your name

  • Email address

  • Phone number

  • Address or project details 

  • Any additional information you voluntarily include

2. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries

  • Schedule inspections or appointments

  • Provide estimates and services

  • Improve our customer experience

  • Comply with legal and regulatory requirements

We will never sell or rent your information to third parties.

3. Sharing of Information

We may share your information only in the following circumstances:

  • With trusted service providers who help us operate our business (for example, CRM systems, scheduling software, website hosting, or payment processors). These providers are contractually required to keep your information secure and use it only for business purposes.

  • When required by law, regulation, or legal process

  • To protect our rights, safety, or property

4. Data Security

We take steps to keep your information safe and only use it for the purposes described in this policy. While no system is completely secure, we work hard to protect your information and treat it with care.

5. Retention of Information

Because roofing projects often involve property access, insurance claims, and warranty records, we may retain project-related information for up to 10 years in order to comply with building code requirements, insurance documentation, and to honor workmanship and manufacturer warranties.

6. Breach Notification

In the unlikely event of a data breach that compromises your personal information, we will notify you in accordance with Florida law.

7. Your Rights

You may request to access, update, or delete your personal information by contacting us directly. Florida residents may have additional rights regarding their personal information under state law.

8. Cookies & Tracking

Our website may use cookies or analytics tools to improve user experience and track website performance. You can disable cookies in your browser settings if preferred.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

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